5. DO WE USE COOKIES AND OTHER
TRACKING TECHNOLOGIES?
In Short: We may use cookies and other
tracking technologies to collect and
store your information.
We may use cookies and similar tracking
technologies (like web beacons and
pixels) to gather information when you
interact with our Services. Some online
tracking technologies help us maintain
the security of our Services and your account, prevent crashes, fix bugs, save
your preferences, and assist with basic
site functions.
We also permit third parties and
service providers to use online tracking
technologies on our Services for
analytics and advertising, including to
help manage and display advertisements,
to tailor advertisements to your
interests, or to send abandoned shopping
cart reminders (depending on your
communication preferences). The third
parties and service providers use their
technology to provide advertising about
products and services tailored to your
interests which may appear either on our
Services or on other websites.
To the extent these online tracking
technologies are deemed to be a "sale"/"sharing" (which includes targeted advertising, as defined
under the applicable laws) under applicable
US state laws, you can opt out of these online
tracking technologies by submitting a request
as described below under section "DO UNITED STATES RESIDENTS HAVE
SPECIFIC PRIVACY RIGHTS?"
Specific information about how we use
such technologies and how you can refuse
certain cookies is set out in our Cookie
Notice.Google Analytics
We may share your information with Google
Analytics to track and analyze the use of the Services. To opt out of being tracked by Google Analytics
across the Services, visit https://tools.google.com/dlpage/gaoptout. For
more information on the privacy practices
of Google, please visit the Google Privacy & Terms page.
6. DO WE OFFER ARTIFICIAL
INTELLIGENCE-BASED PRODUCTS?
In Short: We offer products, features, or
tools powered by artificial
intelligence, machine learning, or
similar technologies.
As part of our Services, we offer
products, features, or tools powered by
artificial intelligence, machine learning,
or similar technologies (collectively, "AI Products"). These tools are designed to
enhance your experience and provide you
with innovative solutions. The terms in
this Privacy Notice govern your use of the
AI Products within our Services.
Use of AI Technologies
We provide the AI Products through
third-party service providers ("AI Service Providers"), including OpenAI and ElevenLabs. As outlined in this Privacy
Notice, your input, output, and personal
information will be shared with and
processed by these AI Service Providers to
enable your use of our AI Products for
purposes outlined in "WHAT LEGAL BASES DO WE RELY ON TO
PROCESS YOUR PERSONAL INFORMATION?" You must not use the AI Products in
any way that violates the terms or policies
of any AI Service Provider.
Our AI Products
Our AI Products are designed for the
following functions:
How We Process Your Data Using AI
All personal information processed using
our AI Products is handled in line with
our Privacy Notice and our agreement with
third parties. This ensures high security
and safeguards your personal information
throughout the process, giving you peace
of mind about your data's safety.
7. HOW LONG DO WE KEEP YOUR
INFORMATION?
In Short: We keep your information for as long
as necessary to fulfill the purposes outlined in this Privacy
Notice unless otherwise required by law.
We will only keep your personal
information for as long as it is
necessary for the purposes set out in
this Privacy Notice, unless a longer
retention period is required or
permitted by law (such as tax,
accounting, or other legal
requirements). No purpose in this notice will require us
keeping your personal information for longer
than the
period of time in which users have an
account with us.
When we have no ongoing legitimate
business need to process your personal
information, we will either delete or anonymize such information, or, if this is not possible
(for example, because your personal information
has been stored in backup archives), then
we will securely store your personal information
and isolate it from any further processing
until deletion is possible.
8. HOW DO WE KEEP YOUR
INFORMATION SAFE?
In Short: We aim to protect your personal
information through a system of organizational and technical security measures.
We have implemented appropriate and
reasonable technical and organizational security measures designed to protect the
security of any personal information we process.
However, despite our safeguards and efforts
to secure your information, no electronic
transmission over the Internet or information
storage technology can be guaranteed to be
100% secure, so we cannot promise or guarantee
that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our
security and improperly collect, access, steal,
or modify your information. Although we will
do our best to protect your personal information,
transmission of personal information to and
from our Services is at your own risk. You
should only access the Services within a secure
environment.
9. DO WE COLLECT INFORMATION
FROM MINORS?
In Short: We do not knowingly collect
data from or market to children under 18 years of age or the equivalent age as specified by law
in your jurisdiction.
We do not knowingly collect, solicit
data from, or market to children under
18 years of age or the equivalent age as specified by law
in your jurisdiction, nor do we knowingly sell such
personal information. By using the
Services, you represent that you are at
least 18 or the equivalent age as specified by law
in your jurisdiction or that you are the parent or guardian of
such a minor and consent to such minor dependent’s
use of the Services. If we learn that personal
information from users less than 18 years
of age or the equivalent age as specified by law
in your jurisdiction has been collected, we will deactivate the
account and take reasonable measures to promptly
delete such data from our records. If you
become aware of any data we may have collected
from children under age 18 or the equivalent age as specified by law
in your jurisdiction, please contact us at [email protected].
10. WHAT ARE YOUR PRIVACY
RIGHTS?
In Short: Depending on your state of
residence in the US or in some
regions, such as the
European Economic Area (EEA), United
Kingdom (UK), Switzerland, and Canada, you have rights that allow
you greater access to and control over
your personal information. You may review, change, or terminate
your account at any time, depending on
your country, province, or state of
residence.
In some regions (like the EEA, UK, Switzerland, and
Canada), you have certain rights under
applicable data protection laws. These
may include the right (i) to request
access and obtain a copy of your
personal information, (ii) to request
rectification or erasure; (iii) to
restrict the processing of your personal
information; (iv) if applicable, to data
portability; and (v) not to be subject
to automated decision-making. If a decision that produces legal or similarly
significant effects is made solely by automated
means, we will inform you, explain the main
factors, and offer a simple way to request
human review. In certain circumstances, you may also have
the right to object to the processing of your
personal information. You can make such a
request by contacting us by using the contact
details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?" below.
We will consider and act upon any
request in accordance with applicable
data protection laws.
Withdrawing your consent: If we are relying on your consent to process
your personal information, which may be express and/or implied consent
depending on the applicable law, you have the right to withdraw your consent
at any time. You can withdraw your consent
at any time by contacting us by using the
contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?" below.
However, please note that this will not
affect the lawfulness of the processing
before its withdrawal nor, when applicable law allows, will it affect the processing of your personal
information conducted in reliance on lawful
processing grounds other than consent.Account Information
If you would at any time like to review
or change the information in your account
or terminate your account, you can:
- Contact us using the contact
information provided.
Upon your request to terminate your
account, we will deactivate or delete your
account and information from our active
databases. However, we may retain some
information in our files to prevent fraud,
troubleshoot problems, assist with any
investigations, enforce our legal terms
and/or comply with applicable legal
requirements.
If you have questions or comments about
your privacy rights, you may email us at [email protected].
11. CONTROLS FOR DO-NOT-TRACK
FEATURES
Most web browsers and some mobile
operating systems and mobile
applications include a Do-Not-Track ("DNT") feature or setting you can
activate to signal your privacy
preference not to have data about your
online browsing activities monitored and
collected. At this stage, no uniform
technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently
respond to DNT browser signals or any
other mechanism that automatically
communicates your choice not to be
tracked online. If a standard for online
tracking is adopted that we must follow
in the future, we will inform you about
that practice in a revised version of
this Privacy Notice.
California law requires us to let you
know how we respond to web browser DNT
signals. Because there currently is not an
industry or legal standard for recognizing or honoring DNT signals, we do not respond to them
at this time.
12. DO UNITED STATES RESIDENTS
HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut, Delaware,
Florida, Indiana, Iowa, Kentucky, Maryland,
Minnesota, Montana, Nebraska, New Hampshire,
New Jersey, Oregon, Rhode Island, Tennessee,
Texas, Utah, or Virginia, you may have the right to
request access to and receive details
about the personal information we
maintain about you and how we have
processed it, correct inaccuracies,
get a copy of, or delete your personal
information. You may also have the
right to withdraw your consent to our
processing of your personal
information. These rights may be
limited in some circumstances by
applicable law. More information is
provided below.Categories of Personal Information
We Collect
The table below shows the categories of
personal information we have collected
in the past twelve (12) months. The
table includes illustrative examples of
each category and does not reflect the
personal information we collect from
you. For a comprehensive inventory of
all personal information we process,
please refer to the section "WHAT INFORMATION DO WE COLLECT?"
| Category | Examples | Collected |
|---|
A. Identifiers | Contact details, such as real
name, alias, postal address,
telephone or mobile contact
number, unique personal
identifier, online identifier,
Internet Protocol address, email
address, and account name |
YES
|
B. Personal information as
defined in the California
Customer Records statute | Name, contact information,
education, employment,
employment history, and
financial information |
NO
|
C. Protected
classification characteristics
under state or federal law | Gender, age, date of birth,
race and ethnicity, national
origin, marital status, and
other demographic data |
NO
|
D. Commercial information | Transaction information,
purchase history, financial
details, and payment information |
NO
|
E. Biometric information | Fingerprints and voiceprints |
NO
|
F. Internet or other
similar network activity | Browsing history, search
history, online behavior, interest data, and
interactions with our and other
websites, applications, systems,
and advertisements |
NO
|
G. Geolocation data | Device location |
NO
|
H. Audio, electronic,
sensory, or similar information | Images and audio, video or call
recordings created in connection
with our business activities |
NO
|
I. Professional or
employment-related information | Business contact details in
order to provide you our
Services at a business level or
job title, work history, and
professional qualifications if
you apply for a job with us |
NO
|
J. Education Information | Student records and directory
information |
NO
|
K. Inferences drawn from
collected personal information | Inferences drawn from any of
the collected personal
information listed above to
create a profile or summary
about, for example, an
individual’s preferences and
characteristics |
NO
|
| L. Sensitive personal
Information | |
NO
|
We may also collect other personal
information outside of these categories
through instances where you interact with
us in person, online, or by phone or mail
in the context of:
- Receiving help through our customer
support channels;
- Participation in customer surveys or
contests; and
- Facilitation in the delivery of our
Services and to respond to your inquiries.
We will use and retain the collected
personal information as needed to provide
the Services or for:
- Category A - As long as the user has an account with
us
Will your
information be
shared with
anyone else?
We may use your
personal
information for
our own business
purposes, such as
for undertaking
internal research
for technological
development and
demonstration.
This is not
considered to be "selling" of your personal information.
We have not
disclosed, sold,
or shared any
personal
information to
third parties for
a business or
commercial purpose
in the preceding
twelve (12)
months. We will not sell or
share personal
information in the
future belonging
to website
visitors, users,
and other
consumers.
Your Rights
You have rights
under certain US
state data
protection laws.
However, these
rights are not
absolute, and in
certain cases, we
may decline your
request as permitted
by law. These rights
include:
- Right to know whether or not we are
processing your personal
data
- Right to
access your personal data
- Right to
correct inaccuracies in
your personal data
- Right to request the deletion of your personal
data
- Right to obtain a
copy of the personal
data you previously
shared with us
- Right to
non-discrimination for exercising your rights
- Right to opt out of the processing of your
personal data if it is
used for targeted advertising (or sharing as defined
under California’s privacy
law), the sale of
personal data, or
profiling in
furtherance of
decisions that
produce legal or
similarly
significant effects
("profiling")
Depending upon the
state where you
live, you may also
have the following
rights:
- Right to access the
categories of
personal data being
processed (as
permitted by
applicable law,
including the
privacy law in
Minnesota)
- Right to obtain a
list of the
categories of third
parties to which we
have disclosed
personal data (as
permitted by
applicable law,
including the
privacy law in California, Delaware,
and Maryland)
- Right to obtain a
list of specific
third parties to
which we have
disclosed personal
data (as permitted
by applicable law,
including the
privacy law in Minnesota and Oregon)
- Right to obtain a list
of third parties to
which we have sold
personal data (as
permitted by
applicable law,
including the privacy
law in Connecticut)
- Right to review,
understand,
question, and
depending on where
you live, correct
how personal data
has been profiled
(as permitted by
applicable law,
including the
privacy law in Connecticut
and Minnesota)
- Right to limit use
and disclosure of
sensitive personal
data (as permitted
by applicable law,
including the
privacy law in
California)
- Right to opt out of
the collection of
sensitive data and
personal data
collected through
the operation of a
voice or facial
recognition feature
(as permitted by
applicable law,
including the
privacy law in
Florida)
How to Exercise
Your Rights
To exercise these
rights, you can
contact us by
submitting a data subject
access request, by
emailing us
at [email protected], or by referring to
the contact details at
the bottom of this
document.
Under certain US
state data
protection laws, you
can designate an authorized agent to make a request
on your behalf. We may
deny a request from an authorized agent that does not submit
proof that they have been
validly authorized to act on your
behalf in accordance with
applicable laws.
Request
Verification
Upon receiving your
request, we will
need to verify your
identity to
determine you are
the same person
about whom we have
the information in
our system. We will
only use personal
information provided
in your request to
verify your identity
or authority to make
the request.
However, if we
cannot verify your
identity from the
information already
maintained by us, we
may request that you
provide additional
information for the
purposes of
verifying your
identity and for
security or
fraud-prevention
purposes.
If you submit the
request through an authorized agent, we may
need to collect additional
information to verify
your identity before processing
your request and the agent
will need to provide a
written and signed permission
from you to submit such
request on your behalf.Appeals
Under certain US
state data
protection laws, if
we decline to take
action regarding
your request, you
may appeal our
decision by emailing
us at [email protected]. We will
inform you in
writing of any
action taken or not
taken in response to
the appeal,
including a written
explanation of the
reasons for the
decisions. If your
appeal is denied,
you may submit a
complaint to your
state attorney
general.California "Shine
The Light" Law
California Civil
Code Section
1798.83, also known
as the "Shine The
Light" law, permits our users
who are California residents
to request and obtain
from us, once a year and
free of charge, information
about categories of personal
information (if any) we
disclosed to third parties
for direct marketing purposes
and the names and addresses
of all third parties with
which we shared personal
information in the immediately
preceding calendar year.
If you are a California
resident and would like
to make such a request,
please submit your request
in writing to us by using
the contact details provided
in the section "HOW CAN YOU
CONTACT US ABOUT
THIS NOTICE?"
13. DO
WE MAKE
UPDATES
TO THIS
NOTICE?
In
Short: Yes, we will
update this
notice as
necessary to
stay compliant
with relevant
laws.
We may update
this Privacy
Notice from time
to time. The
updated version
will be indicated
by an updated "Revised" date at the
top of this Privacy
Notice. If we make material
changes to this Privacy
Notice, we may notify
you either by prominently
posting a notice of
such changes or by directly
sending you a notification.
We encourage you to
review this Privacy
Notice frequently to
be informed of how we
are protecting your
information.
15. HOW
CAN YOU
REVIEW,
UPDATE,
OR
DELETE
THE DATA
WE
COLLECT
FROM
YOU?
Based on
the applicable
laws of your
country or state of residence
in the US, you mayhave the right
to request
access to the
personal
information we
collect from
you, details
about how we
have processed
it, correct
inaccuracies,
or delete your
personal
information.
You may also
have the right
to withdraw
your consent
to our
processing of
your personal
information.
These rights
may be limited
in some
circumstances
by applicable
law. To
request to
review,
update, or
delete your
personal
information,
please fill
out and submit
a data
subject
access
request.